SERVICE PRICING

Safe Phone has developed its pricing to reflect our customers needs and requirements. Our ONE-TIME activation fee is $99.00 for any device and includes tax and is non-refundable after 30 days after you receive equipment. Our monthly fee is month to month, no contracts and is billed reoccurring each month on same day as order was placed. To cancel service please send an email to safephonealerts@gmail.com , we will respond with instructions on how to return equipment. Once equipment is received back to us, we will cancel monthly service fee from reoccurring.

EQUIPMENT PRICING

Regardless of your choice of plan, there is no equipment to purchase from Safe Phone. Our medical alert systems are designed for the specific purpose of keeping our customers safe. Other medical alert companies may try to lock customers into binding long term contracts through the sale of equipment. This method of handcuffing customers into their service is a method we do not use or condone. We want our customers to be with us long-term because of our competitive pricing and outstanding service, not because they feel forced. When a customer ends their service agreement with Safe Phone, all we ask for is the return of our equipment. There is no need for the customer to hold onto a piece of equipment of which they would have very little use, let alone be charged for that equipment. We think this arrangement is the fair and right thing to do and our customers agree with us.

REFUND POLICY

Safe Phone has a no questions asked, 30-Day Money Back Guarantee. You may cancel your service and receive a full refund of your service plan costs if you call us and cancel within 30 days. We will provide you with a prepaid shipping label to return the system to Safe Phone. After we receive your system, we will refund your service plan payment.